But the installation failed giving me an errorcode but I did not write it down. I removed everything again. Even a HP-log file I noticed in 'Program files'. I retried the installation but now the system tells me almost immediately : installation completed.
But nothing has been installed. Welcome to the HP Support Community. Let me know if this helps. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Have a great day! I am an HP Employee. I specified in my post that I cannot install the drivers because the system assumes the drivers have been installed already. The installation program jumps from the start right to the "Installation finished" status.
There must be a reason why the system thinks the installation has finished already although nothing had been installed yet. That's why I removed all the software I could find from HP or the series. But apparently there is still something that tells the installation program that the drivers have been installed. Remark : the printer is still my default printer and I still can print But I cannot scan : there is no shortcut nor a.
Printer control panel : If your printer has a touchscreen control panel with a Scan option, you can use it to scan to your computer or email. A full feature print driver must be installed on the computer. Click File or the menu icon , and then click From scanner or camera.
On your printer's website, click Webscan on the Scan tab. These are all apps that use installed printers. They tell me to install the printer first The only people who can solve the poblem are the people that develop the pinter installation programs. They should know why the system thinks that the printer has been installed yet, although it is not installed anymore. A similar printer also series but called DJ in stead of deskjet ??
But I uninstalled this previous printer. Though the installation program still thinks that this printer is currently installed or something like that.
Perform root level uninstallation to remove all the printer related software's. Download and install printer full feature driver. Click here to download the driver. I hope that helps. To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others. Sandytechy20 I am an HP Employee. I could also not uninstall the drivers completely due to 'in use' by printerfilterpipelines. The driver list will be updated. Didn't find what you were looking for?
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New member. Message 1 of HP Recommended. Product: HP Deskjet Operating System: Microsoft Windows 10 bit. Hi, I have bought a new deskjet printer.
I already had a before. Apparently the devices are slightly different. After installation the program asked me each time to choose the old or the new printer. So I decided to remove everything from the old printer and to install only the new printer.
Then I tried to re-install my new printer. Even a HP-log file I noticed in 'Program files' I retried the installation but now the system tells me almost immediately : installation completed.
Now I'm stuck Tags 2. Tags: HP DeskJet I have the same question. HP Support Agent. Message 2 of Yes No. Message 3 of I don't understand why you send this to me? This is just a link is for general help? Was this reply helpful? Message 4 of Try one of these scanning methods: Printer control panel : If your printer has a touchscreen control panel with a Scan option, you can use it to scan to your computer or email.
Message 5 of Message 6 of Message 7 of Message 8 of Vallynx Perform root level uninstallation to remove all the printer related software's. In Windows, search for and open Programs and Features. Select your HP printer. Select Uninstall. In Windows, search for and open Devices and Printers. If you see it listed, right-click on it and choose " Delete" or "Remove Device. Type printui. Click on Drivers tab. Look for HP Printer drive r.
If you see it click on it and click Remove at the bottom. Select OK. Remove all instances of the same. Close Devices and Printers. Restart the PC again. Download and install printer full feature driver Click here to download the driver. Message 9 of Got this far : Then I restarted the computer anyway, but the problem is still there.
Message 10 of If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". By using this site, you accept the Terms of Use and Rules of Participation.
I have the same question. HP Support Agent. Message 2 of Yes No. Message 3 of I don't understand why you send this to me? This is just a link is for general help? Was this reply helpful? Message 4 of Try one of these scanning methods: Printer control panel : If your printer has a touchscreen control panel with a Scan option, you can use it to scan to your computer or email.
Message 5 of Message 6 of Message 7 of Message 8 of Vallynx Perform root level uninstallation to remove all the printer related software's. In Windows, search for and open Programs and Features. Select your HP printer. Select Uninstall. In Windows, search for and open Devices and Printers.
If you see it listed, right-click on it and choose " Delete" or "Remove Device. Type printui. Click on Drivers tab. Look for HP Printer drive r. If you see it click on it and click Remove at the bottom. Select OK. Remove all instances of the same. Close Devices and Printers. Restart the PC again. Download and install printer full feature driver Click here to download the driver. Message 9 of Got this far : Then I restarted the computer anyway, but the problem is still there.
Message 10 of If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". It is a vital office and. This driver is compatible with Windows computers running bit versi. Full control Printer drivers on your computer serve to control.
HP Deskjet hc driver downloads for computers using Windows operating systems are essential to get your printer running correctly and efficiently.
Safe Downloader. In addition to virus scans, our editors manually check each download for you. Advantages of the Safe Downloader:. Download Latest Version for Windows. Download Latest Version for Free. Privacy Eraser Pro. IDM Backup Manager.
Synaptics Touchpad Driver 64 bits. HP Customer Support. Select your model. How does HP install software and gather data? Search all support.
Search help. Tips for better search results Ensure correct spelling and spacing - Examples: "paper jam" Use product model name: - Examples: laserjet pro p, DeskJet For HP products a product number. Loading Results. Facing print or scan issues after upgrading to macOS Catalina Need Windows 11 help? Product Homepage. Download and Install Assistant.
Don't ask again. Ok, get started. No thanks, I will download and install manually. Solution and Diagnostic Data Collection. Change preferred operating system Select preferred operating system. If you wish to see solutions related to another OS, please select the preferred operating system and version and choose 'Change' Select an operating system and version to see available software for this product.
Is my Windows version bit or bit? I don't see my operating system. Detected operating system: Selected operating system: Select your operating system and version , Change. Two simple steps to show what drivers are available for your product. Click on the Windows search icon.
It is located in the lower left-hand corner of your Windows desktop. Search for WinVer. Find your OS and version number on the popup from Microsoft. See adjacent image as example. Use the drop down to select your Operating System version.
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Let us detect the drivers you need for this HP PC Skip the confusion of sorting through all of our drivers and let us detect only the ones you need. Detect my drivers. Learn more Continue. Show location. HP Support Solution Framework is downloading Locate the file in your browser window, and double-click to begin installing. Please wait while we find your drivers. Detection not available. Product detection timed out.