Utilizing ActivClient properly is one of the biggest hangups when it comes to ensuring functional operation of your CAC reader. Normally, the hardware drivers are pretty simple. Most come with the CAC reader itself. But ActivClient is another story.
This includes Navy reservists. Alternatively, you can outright purchase ActivClient 7. Just remember, if you do purchase the software, ActivClient 7. This includes Reservists and National Guard. This will prevent you from being directed to the AKO homepage. This includes Air Force reservists. The best route to take for this would be to purchase the software outright from a third party.
We recommend getting it from SCB Solutions. One download will provide you with the capabilities to install ActivClient on Windows 7, 8, or This includes reservists. Again, we recommend SCB Solutions. The Coast Guard currently has a download for ActivClient 6. Site Map. C ommon A ccess C ard help for your. P ersonal C omputer. A guide to help figure out which CAC you have. Read more about the older CACs and replacing them.
The ability to complete and digitally sign forms does not exist via this method. Windows 11 users click here for information on how to use your CAC on your computer. Windows 10 users click here for information on how to use your CAC on your computer. If your computer is an HP or your ActivID does a roll back just before finishing the install , please look here for a setting you must perform before going to step 2. Once the program is downloaded to your computer Double click the file, select Next.
Select Custom , Next, scroll down and select the red X next to US Department of Defense configuration, select This feature will be installed on local hard drive, select Next , then Install , it may pause at this screen for a little while. You may be prompted to allow the following program to install software on this computer, Select Yes. If it is not a red X, change it to a red X. If you don't make this change, you may end up with an error message stating: ActivID - 32 bits COM server asking you for your email address and password every time you use your CAC.
Uncheck the Show the readme file box after you have read it. Select Finish. Request ActivID 7. Windows 10, 8. Some Windows 10 users are experiencing an issue where it won't complete the install and rolls back. If your computer is an HP or other brand , please look here for a setting you must perform OR if your ActivID does a roll back just before finishing install. Other ideas that have worked for some.
The concept is to try each one individually until one works. It is NOT a do all of them, then try.